This one is for my mom and her generation, and me one day.
Computers were not in every household when I was growing up but by the age of 20 I was working on them daily. I have therefore had some time to learn.
So I have to take my hat off to folks from the older generation, people my parent’s age, who are having to learn later on in life, even if reluctantly.
Whether we understand it or not, it is hard for them. They have absolutely no frame of reference from which to draw on in order to navigate an ever-changing sea of technology. They just get used to a version of Windows before the next arrives, leaving them confused and upset. In today’s world they simply have to learn how to work on computers. With cheques fast becoming a thing of the past, and banks actively discouraging the use thereof, everybody has to do online banking. Resistance alas, can only last so long.
If you have parents that phone you for assistance and cannot seem to remember anything, don’t get annoyed. Remember that soon you will also be of the older generation and chances are that technology will leave you behind too. You might just find yourself in exactly the same boat as your parents do now, having to ask for help.
The best thing to do when showing them something new is to have them write it down. Or make a folder in their documents that they can refer to whenever they have to do something but have forgotten how to. My mom sometimes loses the memory of how to log into Facebook!
Have empathy, with the hopes that when your turn comes, you will find a sympathetic hand to lead you.
Thank your for allowing me to help you and forgive me for the times I do get annoyed LOL!